Refund Policy

Last Updated: 18/09/2023

Thank you for choosing Smarter-CheckoutPay for your digital service needs. We are committed to ensuring your satisfaction with our services. Please read this Refund Policy carefully.

Refunds for Digital Services
We offer refunds for digital services in the following circumstances:

a. Service Issues: If you encounter a technical issue or defect with the service that prevents it from functioning as intended, we will offer a refund upon verification of the issue. Please contact our customer support team within 14 days of purchase to report the problem.

b. Unauthorized Purchases: If you believe an unauthorized purchase has been made using your account, please contact us immediately. We will investigate the issue, and if we determine that an unauthorized purchase occurred, a refund will be provided.

Refund Procedure
To request a refund, please contact our customer support team at Info@smarter-checkoutpay.com with the following information:

  • Your name
  • Order number
  • Description of the issue or reason for the refund request
  • Any relevant supporting documentation or evidence

Our customer support team will review your request and may request additional information. Once the refund is approved, it will be processed within 5 business days.

Refund Exceptions
Please note the following exceptions to our refund policy:

  • Refunds will not be granted for issues or defects caused by factors outside of our control, such as user error, third-party software conflicts, or changes in device specifications.
  • Refunds will not be provided for services that have been substantially used or fully delivered.
  • We do not offer refunds for consulting fees or non-tangible services, as these are considered final once rendered.

We aim to provide exceptional service and resolve any issues as swiftly as possible. If you have any questions, feel free to reach out to our support team.

Contact Us

If you have questions about this Privacy Policy or our practices, please contact us at:
Email: jolinlavid@gmail.com
Phone: 
Address: 52 AVENUE DE VERDUNSOUS-PRÉFECTURE DE ANTONY (92)
92320 CHÂTILLON

Changes to our Privacy Policy
Should our privacy policy undergo changes, they will be posted here, and users will be notified via email.

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